Online Orders and Shipping

When you complete an online order, we do our very best to ensure your piece is sent within 3 days of the order being placed. If you need to place a rush on an order being posted or have any further questions or instructions please contact us as soon as possible. You can also select to pick up in store at no extra charge. (Limited collection hours available during our 2021/2022 holiday closure from 25th December 2021 - 12th January 2022).
All pieces ordered through our online store or by phone will be sent by Australia Post - Express Post with Signature on Delivery. You will be sent tracking details when your order has been sent. Arbor carries postage insurance for all items we send. Australia: for orders up to $300 postage cost is $10, over $300 postage is free. International: for orders up to $750 postage cost is $40, over $750 postage is free. 

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